Singtel Connect

Singtel Connect

Singtel Connect

OVERVIEW

OVERVIEW

Designing the end-to-end solution for Singtel’s employee application -Singtel Connect. The app provides employees with a daily task overview, information on meeting room availability, a digital ID card feature and more. We built the application from scratch, working closely with the product owners, HR representatives and other stakeholders at Singtel. The app is currently live and is being used by over 12,000 employees at Singtel

Designing the end-to-end solution for Singtel’s employee application -Singtel Connect. The app provides employees with a daily task overview, information on meeting room availability, a digital ID card feature and more. We built the application from scratch, working closely with the product owners, HR representatives and other stakeholders at Singtel. The app is currently live and is being used by over 12,000 employees at Singtel

MY ROLE

MY ROLE

Leading a team of 3 designers, conducting UX workshops, wireframing, visual and interaction design

TEAM

TEAM

A design team of 3, mutiple developers, product owners and a scrum maste

Confidential work. This is an NDA signed project

The outcome

We launched the app's initial version, offering a limited set of features on both Android and iOS platforms. This version included functionalities such as meeting room availability and booking, monitoring canteen traffic, providing information about upcoming events, offering a digital ID card, and delivering COVID-19 updates.

The process

We followed the agile methodology for the whole process. Employing a lean UX strategy, we continuously assessed and made improvements based on user feedback. We organized tasks into sprints, collaborating as a cohesive team consisting of designers, developers, product owners, and a scrum master.

  1. Information gathering

Each sprint kicks of with UX workshops with stakeholders to understand the requirements. These workshops played a crucial role in our sprint planning and task prioritization.

  1. Ideation

During this phase, concepts are sketched out, and fundamental wireframes are crafted. These low-fidelity wireframes undergo rapid testing and iteration, driven by valuable feedback.

  1. Design

The final wireframes are converted into high-fidelity screens. We created a design system rooted in Singtel's brand guidelines, ensuring uniformity throughout the application. Additionally, prototyping and interaction design are executed during this stage.

  1. Development & Testing

Once finalized, the high-fidelity screens are passed on to the dev team. A thorough design review is conducted on all developed screens to ensure their functionality aligns with the intended design

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made with love

in LOndon

Thanks for visiting

the house

2025® house of hari

made with love

in LOndon

Thanks for visiting

the house

2025® house of hari